By accepting service, customer agrees to the follow terms:
Safety and Hazards Information
Prior to any scheduled service, the customer is required disclose to A Greener View all pertinent
information in regards to their property including, but not limited to:
- Irrigation system and sprinkler head locations, or any other hazard that may be damaged during service.
- Environmental hazards that may cause injury to workers or damage to equipment, such as large holes or rocks
- Outdoor pets such as dogs and cats
- Security systems and relevant codes to allow access to the property
A Greener View is not responsible for any damage to property as a result of failure to disclose necessary
information.
Changing or Cancelling Services
Mowing services are provided on a full season basis, and invoiced monthly. We understand your situation
may change over the season, so we allow you to cancel your mowing service with 1 full month’s notice. Service is
billed at the beginning of each month, so any cancellation after the 1st of a given month would terminate service at
the end of the following month. For example, if you cancel your service on July 5th, your contract would end at the
end of August and you will not be billed for September onwards. In the event of cancelling after prepaying for the
season, any prepayment discount will be deducted from the refund owing and you will be refunded for each
unused month on a monthly basis until the end of the season.
Satisfaction Guarantee and Customer’s Responsibilities
A Greener View stands by our quality of service. If you are dissatisfied with our service, we will repeat any
application or return to rectify any issue at no additional charge. This guarantee does not apply if the customer has
not followed previous instructions or recommendations, such as watering, mowing frequency, damaged areas
needed attention, etc. We consider our service to be a partnership, and the customer has a role to play in a healthy
lawn. As long as our recommendations are followed, we guarantee our service.
Payments
We offer two billing options: Prepayment (with discount), or monthly invoicing. All prepayments must be
made in full before the specified date on quote to be eligible for discount.
All residential monthly accounts must leave a credit card on file, or provide post-dated cheques for services. All
mowing customers will be invoiced at the beginning of each month. All fertilizer and weed control customers will
be invoiced after completion of service. Customers have the option to pay by any method below, but must keep a
card on file as a backup method.
How to pay:
● Interac E-transfers can be sent to [email protected]
● Cheques can be made payable to A Greener View. Cheques can be mailed to 15 Pinegrove Cres, Lisle, ON,
L0M 1M0
● VISA, MasterCard, and American Express credit card payments are accepted. We offer automatic credit
card processing with your recurring monthly invoice for your convenience.
● Cash payments may only be made in person, and are only available for prepaid services. Cash is not a
payment option for monthly invoices.
All past due accounts will be charged 2% interest per month on overdue balances.
Payment is due within 7 days of the invoice date. Any account more than 14 days behind in payment will be
automatically charged to the credit card on file. If this payment is not successful then service will be paused
effective immediately until payment is made. By accepting service, the customer agrees to the terms of service
as listed.